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Insurance documentsChristopher has rewritten documents for several insurers. With AMP, he worked on various teams to: review written communications; completely rethink their purpose and approach; and then restructure and rewrite them. The documents he worked on include:
A Canadian report said of some of the policies: "... The Australian Mutual Provident Society (AMP) has become an industry leader in research, development and testing of insurance documents for consumers. In language, organization, and design, the policies are outstanding models of good communication practice." Consumers' Association of Canada, Saskatchewan Plain Language Insurance Policies, Final Report, April 1997, prepared by Gale Barnes Consulting, page 50.
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