Rewriting documents
As well as being the founder and CEO of Cleardocs, Christopher provides plain-language training, rewrites documents, and advises on communication cultural-change programs.
Documents he has worked on:
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major legal documents, including the document the AMP Board sent to the nearly 2 million members of the AMP Society to help them decide how to vote on whether AMP should demutualise.
"I thought the document was one of the finest pieces of simplification that I've seen. ... Hopefully it will prove an inspiration for companies here." Ken Morris, President of Siegel & Gale, the New York-based international design and document simplification specialists.
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insurance documents
A Canadian report said of some of the insurance policies:
"... The Australian Mutual Provident Society (AMP) has become an industry leader in research, development and testing of insurance documents for consumers. In language, organization, and design, the policies are outstanding models of good communication practice." Consumers' Association of Canada, Saskatchewan Plain Language Insurance Policies, Final Report, April 1997, prepared by Gale Barnes Consulting, page 50.
- regulatory documents, including the Australian Stock Exchange's plain-language Listing Rules.
- on manuals and schemes for government organisations, including WorkCover NSW.
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