Product Information
                                                                        
                                                                            
    How does the process work?
    
        - If you do not have a Cleardocs account, register as a user.
- Log into your Cleardocs account.
- Select Actuarial Certificate from the Superannuation menu and click "Start a new order".
- You will be taken to the Heffron online order form which you will need to complete.
Once your request has been completed, Heffron will email the necessary documents to you:
    
            
                - for an SMSF providing allocated, account-based and/or market-linked pensions - an actuarial
                    certificate; or
                
- for an SMSF providing defined benefit pensions - an actuarial valuation.
Does the SMSF require a Cleardocs trust deed?
    No, an SMSF does not require a Cleardocs SMSF Trust Deed to obtain an actuarial certificate through
        Cleardocs.
    How long will it take for me to receive the actuarial certificate? 
    After you complete Heffron's online order form and provided the required documents and information, you will
        receive the actuarial certificate by email
        from
        Heffron:
    
        - for an SMSF providing allocated, account-based and/or market-linked pensions – within 1 business day
        
- for defined benefit pensions – within 5 business days
How often does the SMSF require an actuarial certificate? 
    A separate actuarial certificate is required for each financial year that the fund wishes to claim a tax
        exemption.
    Which SMSFs require an actuarial certificate? 
    There are two situations where an actuarial certificate is required:
    
        - a fund is paying an account balance pension - for example, account based or market linked – and the
            assets
            are unsegregated; and/or
        
- a fund is paying a defined benefit pension - for example, complying lifetime, complying life expectancy or
            commutable lifetime.
        
        You can use Heffron's handy flowchart    to help you decide whether an SMSF requires an actuarial certificate.
    What types of SMSFs can use Cleardocs to obtain their actuarial certificate? 
    We can provide you with actuarial certificates for all types and combinations of SMSF pensions – account
        based,
        market linked and defined benefit.
    What is "segregation" and "segregated assets"? 
    Segregation is only relevant in determining when an actuarial certificate is required if the fund is not paying a
        defined benefit pension. If a fund is paying a defined benefit pension an annual actuarial valuation will always
        be
        required. 
    Specific assets within the fund are segregated if they are solely used to back the pension. This means that all
        members of the fund receive a pension with all of their balances for the entire financial year and the fund has
        no
        reserves.
    A fund with both pension and accumulation balances might achieve segregation by earmarking specific assets for
        the
        pension balances and other assets for the accumulation balances. This is administratively complex and therefore
        relatively rare.
    Bulk certificates? 
    If you are interested in a bulk order for actuarial certificates, then let us know. We can speak with our
        partners at
        Heffron about volume rates and special offers.