This article is more than 24 months old and is now archived. This article has not been updated to reflect any changes to the law.
You can now access the courier's consignment number for your printing and binding order, so you can track your package once it's been dispatched.
For various reasons, some packages are not delivered by the expected time — for example, if no-one is available to sign for it, or if the delivery address is at a building with multiple offices.
If the courier cannot deliver the package, then the courier usually delivers it to the nearest post office.
This new "consignment number" tool lets you see if that's happened — and if it has, the system lets you find out which post office has the package.
Using the feature is free.
To find the consignment number for your order, all you do is:
To track your order:
The Australian Air Express page will then show you a 'Consignment Summary'. Here you can see the entire process for the delivery of the document since it has been dispatched — including:
The convenience of having this "consignment number" tool means that if a document isn't delivered by its expected time, then you can find out exactly where it is. And you can do it at any time of any day.
This new feature means less time and effort chasing document packages and more time getting on with more important things.
The legal information and commentary on this site is general only. Documents ordered through Cleardocs affect the user's legal rights and liabilities. To assess their suitability for the user, legal accounting and financial advice must be obtained.
For more information, contact Maddocks on (03) 9258 3555 and ask to speak to a member of their team.